When I want to delete a member from the Members Page of my web site (WOPEC) a box appears allowing me to write a note of explanation as to why it is happening. But when I want to temporarily ban a person because they have not paid their annual subscription fees I do not have the same opportunity to explain the reason. So when the member attempts to LOGIN they view the following: HTTP 500 error. That's odd .... Microsoft Edge can't find this page. This page can't be displayed, site's server might be under maintenance or there could be a programming error.
Can you alter the ban button to offer the same opportunity that exists with the delete button?
I used to see the number of sites in my dashboard but now I just see the MB size. Would it be possible to add back the number of sites? It's not easy to count them as the list scrolls. I sometimes have temporary sites for testing purposes so it's not easy to keep track of the number. I know I'm near the limit so it's quite important to know how many I've got!
Last Updated 845
The support conversation window does not appear in Firefox ? Nor does the video explaining how the support works. And there is no other explanation on the site on how the support works, so, if you are using Firefox, you have to guess. Could you please just add a text description of how the support works on the website ?
Sitemaker offer the most comprehensive service. I love the seamless approach it offer the clients, especially when you have lots of websites and are building websites for other people. The ONLY additional service I would want which not currently being noted or developed is a Sitemaker/Moonfruit hosting service built into the platform. The reason being is that some of my clients have asked me to edit, upgrade or host their Wordpress websites. It would be marvellous to move their websites to the one account under under sitemaker. This additional service would only be offered to the top accounts as part of a 'Professional Service" AND you could charge a small additional sum for each site hosted annually. Just a thought.
Customer support service by UserEcho